
As a comparison, the Federal Aviation Administration (FAA) only requires a pilot to have 1500 hours of experience before captaining an aircraft. Most charter companies and fractional providers such as Netjets only require 2500 hours of experience, and don’t require their pilots to have flawless safety backgrounds. At Desert Jet, we require our pilots to have at least 5000 hours of experience before we allow them to captain one of our jets. In addition, we feel so strongly about the importance of providing an experienced flight crew to you that we place two captains on every charter flight.
To keep our pilots sharp, they attend simulator-based emergency training twice per year at Flight Safety International and CAE Simuflite, as well as undergo annual specialized medical and emergency training. Crew resource management principles are emphasized throughout all training events for enhanced safety and to prevent pilot error.
While having an experienced flight crew is of utmost importance, it’s also imperative that the flight crews have the support of a good team on the ground. Our dispatchers are all FAA licensed pilots, a level of expertise that exceeds that of a regular licensed dispatcher. Most charter providers don’t have even a licensed dispatcher on staff. Our dispatchers rotate schedules so that at least one team member is available 24 hours a day to track your flight and provide assistance as needed.
The last rung of the safety chain is the maintenance performed on our aircraft. We maintain our aircraft at manufacturer-owned and authorized factory service centers to ensure they are always ready for your next flight.